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Get a quote, ask a question, or get support. We respond within 2 hours during business hours.
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Need a rate, a question about a shipment, or a custom solution? We're here to help.
Singapore 408732
Jakarta, Indonesia
Hong Kong · Vandergrift, PA, USA
Headquarters open for deliveries 24/7/365
Weekends: by appointment only
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Frequently asked questions
Answers to common questions about our services.
How do I get started?
Create an account and we'll send you your personal warehouse address. Once it arrives you can start sending stock or parcels to us.
What items can I ship?
Most items can be shipped, but there are restrictions on hazardous materials, perishables, and certain regulated goods. Check our prohibited items list for details.
How long does shipping take?
It depends on the service class and destination. We'll give you an honest estimate in your quote rather than a number we can't stand behind.
How do you choose a courier?
We don't tie you to a single carrier. Each shipment is routed through the mix of couriers that best fits its weight, destination, and deadline, and you get one point of contact for all of it.
Can I track my shipment?
Yes. Every shipment includes tracking with status notifications at each milestone.
What payment methods do you accept?
We accept major credit cards and bank transfer. Payment is required before shipment dispatch.